Why is my T-Mobile service not working?
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
T-Mobile US is a major wireless network operator in the United States. Its headquarters are located in the Seattle metropolitan area. T-Mobile US provides wireless and data services in the United States, Puerto Rico and the U.S. Virgin Islands under the T-Mobile and MetroPCS brands.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with T-Mobile:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate T-Mobile?
2.51 out of 5 48,106 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of T-Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 17: Problems at T-Mobile
T-Mobile is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Will T-Mobile compensate me for the outage?
The recent T-Mobile outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with T-Mobile if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, T-Mobile has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by T-Mobile users through our website.
Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
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Live Outage Map
The most recent T-Mobile outage reports came from the following cities:Plymouth, Richmond, Sunbright, Lee's Summit, Jersey City, Duluth, Minneapolis, Arlington, Milford, Bartlesville, Suitland, Saint Paul, East Stroudsburg, Plymouth and Boston.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Midlothian | Internet | |
| Plymouth | Total Blackout | |
| Richmond | Wi-fi | |
| Sunbright | Phone | |
| Lee's Summit | Internet | |
| Jersey City | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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T-Mobile Issues Reports
Latest outage, problems and issue reports in social media:
- Guru Beharry (@blessupsir) reported
@TMobile @Tesla Always replying Always trying to dispose garbage properly
- Hassan Ali (@HassanA71119376) reported
@TMobile @Tesla Trying not to destroy world with Air pollutionGarbage pollutionBy recyclingBy throwing trash in the binIt takes small steps but surely we'll get there
- bradherring (@bradherring18) reported
@TMobile @Tesla Recycling everything I can. And I also cut down on trips when possible
- Kate Murphy (@KateMur0214) reported
@TMobile @Tesla I save gas emission by not driving a car at all. It died over a year ago. Tires were shot anyway. I live in an RV and use little propane. Air conditioning is broken anyway. So truthfully my carbon footprint is pretty light, and still counts. And my sense of humor...still intact!
- Simone (@Simone121810) reported
@TMobile @Tesla Recycling, reusing when possible, and using biodegradable cleaners. I also support 4Ocean.
- NKN (@NKN_ORG) reported
@The_Kid_Trades @MessariCrypto Consider an analogy of T-Mobile launching 5G:1. Build 5G network (NKN nodes grow globally)2. Secure iPhone support (NKN Apps like nConnect, Surge, nMobile)3. Create mass adoption
- john henry (@kovaac_j) reported
@hakKim40074231 @TMobileHelp Inbox me with serial number it IMEI of affected phone to assist you fix it
- Gabby Mansilla (@LittleEin) reported
Dear @tmobile WHY do you make it so hard to open a new line and get a new phone, your website, sucks.
- hiram (@tsacih) reported
yo @TMobile suck my **** ***** ur service is ******* dogwater me cais pinche culera bastarda
- Kaleb Mcdonald (@Sunnybands) reported
@TMobile @Tesla I recycle and put 20 hours of community service towards trash cleanup in my community.
- ✨ (@ashvilleexo) reported
Ever since T-Mobile bought out Sprint, my service has been trash!!!
- eCatattack (@CatattackE) reported
@ServsYou @TechXplore_com My phone is so old that my service is going to stop working due to tower upgrades in the next year or so according to @TMobile cs. This phone was new 4 years ago. And they won't provide me a replacement unless it's as an upgrade with another contract.
- john henry (@kovaac_j) reported
@EnglishDanYT @TMobile @oneplus Inbox me with serial number it IMEI of affected phone to assist you fix it
- M Constanza Gonzalez (@conaza) reported
@TMobile @Tesla taking care of our own garbage; recycling properly.
- Warlyn Recio (@RecioWarlyn) reported
@TMobile @Tesla @TMobile I help and support everything natural I talk to God so that all people take care of our land, I try to take care of our trees
- Ron (@ronhooooooo) reported
@TMobile @Tesla I reuse my plastic bags as trash bags and also never buy plastic bottles!
- Nick Dhuvy (@dhuvy) reported
@TMobile @Tesla BTW, I have no problem upgrading to a @Tesla!
- Mike R (@drum_mer_Mike) reported
@TMobile @Tesla I never litter. I use reusable grocery bags. I despise plastics.
- Coleen (@FiftyCentHat) reported
@TMobile @Tesla I'm switching out bottles of body wash and shampoo for bar soaps and shampoos. Using recycled goods and recycling whatever we can. Switching light bulbs for LEDs. Cutting down on driving (thanks COVID)
- YA FAVORITE HYPE GIRL 🗣 (@YaFavHypeGirl) reported
@TMobile @Tesla I recycle and replant trees in my neighborhood as a hobbie and I help donate to wildlife organizations and organizations that help save our planet
- RevOlivia (@omcloud) reported
@TMobile I am extremely frustrated and disappointed with tech support since swapping out the Sprint SIM to @TMobile. No one can get my voicemail to work properly!!!! I was with Sprint 22 years. I'm ready to step away from T-Mobile. "Sunny G" is incompetent!
- Dan Dixon (@DrDan100) reported
@TMobile @Tesla Installing self help solar!
- Gophergutz (@Gophergutz1) reported
@Mike_Katz @Speedtest @TMobile Yeah, maybe, but T-Mobile still sucks. Only seeing 1-2 bars
- Cedes🦋 (@_DelCarmen__) reported
T-Mobile sucks *** I’m finna switch
- Fade (@fadeaccompli) reported
@wintersweet Yeah, a lot of my preferences in those areas are the 'devil you know' approach. I know what /kind/ of benefits and flaws I'm likely to get out of a Southwest flight, or a Macbook computer, or T-Mobile phone service.
- Dibz (@Dibz_On_Loot) reported
@TMobile @Tesla Just doing my duty by recycling, pick up garbage wherever I see it..
- Javi (@Jvr_DD_Mtz) reported
@TMobile @Tesla I like to reuse old clothing by customizing them instead of throwing it away. I also gave a presentation on donating to tree foundations to help spread awareness!
- Will Clicked (@ClickedWill) reported
@TMobileHelp 3 texts hung for a 2 minutes- 2 failed - poor service
- Matthew (@Matth0351) reported
@Pudatoo_ivan @TMobile Try @ T-Mobile support so they can contact you.
- WellnessWonders (@WellnessWinning) reported
@TMobile @Tesla I carry a hydro flask to cut down the amount of plastics used.
