Playback Stream Error TVApp-00244 - Comcast Fix Guide [year] (2024)

What is Playback Stream Error TVApp-00244 and how to fix it will be revealed in this article. Comcast Xfinity TV is among the most respectable service providers in the US.

Besides the cable TV service, you can stream a wide range of popular and beloved TV channels over the internet using the Xfinity Stream app. This is what makes Xfinity stand out from its counterparts because users have the chance to relish television entertainment in an unconventional manner.

That being said, Xfinity’s online application isn’t free to use. You’ll need a valid subscription to stream content via the app.

With that in mind, there have been several incidences reported where the Xfinity Stream app failed to work as expected and instead displayed an error. One such incident involved the playback stream error TVApp-00244. This is bothersome especially if you are trying to watch a TV show or movie on one of the TV channels.

The Xfinity Stream app is one of the most-used apps for streaming TV on the internet but it is prone to a few errors. If you are experiencing trouble with your Xfinity Stream app, this article will show you how to fix the error TVApp-00244 on Xfinity.

Why am I experiencing this error?

This service has several restrictions that users are often not aware of. The major restriction is that the app only works when you’re connected to the Xfinity home-only network. This means it’s impossible to seamlessly use the app on any other network connection that’s not Xfinity.

In many cases, the error is automatically triggered when a user attempts to access the streaming app on another internet connection. For instance, you might not have access to the channels when using mobile data. It has to particularly be your very own home network and an Xfinity internet service.

Consequently, this is where many people go wrong and then find themselves stuck with the error.

How to fix the playback Xfinity Stream error TVApp-00244

The Xfinity Stream service is one of the most popular and sought-after ones in the US. It is used by millions of people and is among the most reliable streaming services. With that being said, it is not uncommon to encounter a playback error while using Xfinity Stream.

This means that the service has run into a bug that needs to be fixed immediately. The key to fixing this problem is understanding what it is and how to solve it. We have shared some incredibly effective tips to fix it and get your Xfinity Stream app working as it should.

Restart the router

Your home network might have developed an error that’s making it fail to recognize some of the connected devices. This is more likely to create problems, especially with streaming services, hence the origin of error codes.

To resolve this, you can decide to quickly and safely restart the router. This can be done by turning it off and on again or using the reset button on the side or back. Once it’s done, connect the devices to your home network again and resume streaming.

Update the Xfinity Stream app

Although this is not a permanent solution, it is the easiest way to get your Xfinity Stream app working again. If you are experiencing a playback error when using the application, one of the most likely causes is that you have an old version installed on your device. In that case, get rid of the error by updating the application to the newest version and soon you will be relishing TV shows on your favorite channels.

Clear browser cache

Sometimes clearing the browser cache is your best bet when it comes to error codes. This is because it can resolve issues with background apps and keep the browser fresh.

To do that, simply open up the browser and click on the menu button and then choose clear cache. After this, restart the browser and see if that gets rid of your problem.

Check on VPN

People use VPN on their network because it protects them from hackers, prying eyes and other malicious parties. However, sometimes VPN can create problems with streaming services like Xfinity Stream because it disrupts the service by stopping its functions or slowing down its performance.

In order to fix this problem, simply check on whether there is any software installed on your home network that’s causing issues with Xfinity Stream app performance or functionality. If there is VPN enabled, disconnect it entirely and then reconnect all of your devices to the home network. Now try streaming any of your favorite shows again.

Use another device

If none of these solutions work, simply consider using another device to stream Xfinity on. This could be a smartphone, tablet or computer. It’s important that you use the same one as your home network since the problem might only occur on an individual device. Make sure that all the devices are connected to the same Wi-Fi network and then test out streaming with another one of your devices.

Final Thoughts

That’s all! Errors occur every single day but the most important thing is to know how to fix them. So the next time you’re subjected to problems with Xfinity Stream, be sure to try out the above solutions and see if they work for you.

FAQs

Where can I find the Xfinity Stream app?

You can download the Xfinity Stream app from the Google Play Store or Apple App Store.

Can I use my cable box with Xfinity Stream?

You can’t use your cable box with Xfinity Stream but you can use an OTA DVR like Tablo or AirTV Player to record and store your shows on a DVR and then watch them on any device like Roku, iPhone, iPad, etc. If you want to watch live TV, you should use a streaming device like Roku, Amazon Fire TV or Google Chromecast.

How do I change my Xfinity Stream channel?

If you’re not happy with your current channel lineup, you can change it by going to My Account in the Xfinity Stream app and then choosing to edit your channel lineup. You can also contact customer support via the same app to get help with changing channels.